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Terms & Conditions

1. Terms of Use and Informed Consent
Please read these Terms of Use carefully before accessing or using this website ("the Site"). These terms apply to Cllowear ("we", "our", or "us") and anyone accessing or using the Site ("you" or "your"). By accessing or using the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Site immediately.

You confirm that you are of legal age in your country of residence and have the legal capacity to agree to these Terms. If you are accessing the Site on behalf of an employer or organization, these Terms also apply to that entity, and you affirm that you have the authority to bind them accordingly.

2. Website Usage
This Site is intended solely for your personal and non-commercial use.

We do not guarantee that the Site is appropriate or available in locations outside of our base jurisdiction. If you choose to access it from outside of Hong Kong, you do so on your own initiative and are responsible for complying with local laws.

We are committed to accessibility. If you experience any issues using the Site, please reach out to us.

3. Privacy
We take your privacy seriously. Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your personal information. We reserve the right to suspend or terminate access for anyone who fails to comply with these Terms or applicable Hong Kong laws.

4. Billing and Account Accuracy
We reserve the right to refuse any order at our discretion. We may limit or cancel quantities purchased per user, household, or order. These restrictions may apply to orders using the same account, payment method, or shipping/billing address. In such cases, we may notify you via the contact information provided at the time of purchase.

You agree to provide accurate, complete, and up-to-date information for all transactions made through our store, including contact and payment details. This helps ensure we can fulfill your order and reach you if necessary.

Please see our [Return Policy] for additional information.

5. Website Content and Usage Rights
Your use of this Site must comply with all applicable laws. You may not:

Use the Site for unlawful purposes

Copy, reproduce, download, broadcast, or distribute content without authorization, except for personal, lawful, and non-commercial use

Circumvent or disable any security features

Upload or transmit viruses or malicious code

Assist others in any of the above activities

6. Intellectual Property
All trademarks, logos, product names, service names, slogans, and designs displayed on the Site are the property of Cllowear or its affiliates or licensors. You may not use them without prior written consent.

If you believe any content on our Site infringes your intellectual property rights, please follow our infringement reporting procedures.

We do not guarantee uninterrupted access or error-free functionality of the Site or its content, except where required by Hong Kong law.

7. Prohibited Conduct
You may not use the Site or its content for:

Any unlawful or fraudulent activity

Soliciting others to perform unlawful acts

Violating local, national, or international laws

Infringing intellectual property rights

Harassment or discrimination

Submitting false or misleading information

Uploading viruses or malicious code

Collecting personal information of others

Spamming, phishing, or scraping content

Obscene or immoral purposes

Interfering with the Site’s security features

Violation of these rules may result in suspension or termination of your access.

8. Disclaimers
We are not liable for service interruptions due to force majeure events (e.g., natural disasters, government actions, cyberattacks).

We are not responsible for damages caused by user error, such as account or password breaches.

9. Third-Party Rights
No third party has any rights to enforce any of the provisions within these Terms.

10. Limitation of Liability
To the maximum extent permitted by Hong Kong law, we shall not be liable for any damages resulting from your use or inability to use the Site, including but not limited to:

Direct, indirect, incidental, or consequential damages

Lost profits, revenue, or data

Emotional distress or personal injury

Business interruptions

This applies whether claims are based in contract, tort (including negligence), or otherwise—even if we were advised of the possibility of such damages.

11. Entire Agreement
These Terms, along with any posted policies or operating rules, constitute the full agreement between you and Cllowear. They supersede any prior agreements or communications, whether oral or written. If any provision is found unenforceable, the rest will remain in effect to the fullest extent allowed by Hong Kong law.


The final interpretation of these Terms lies with Cllowear. We reserve the right to update these Terms at any time. Please review them regularly for changes.